We use New Zealand Post and dispatch once payment has cleared, when using a credit card your order will be dispatched the following working day.
Shipping Type available:
$7.00 - NZ Post tracked (3-5 business days)
$8.50 - NZ Post Courier (next business day)
$10.00 - NZ Post Rural Tracked
$17.00 - NZ Post International
Payments, Returns, Refunds and Exchanges Policy.
Please place order carefully as we do not refund, however, we will exchange any damaged goods or if there has been an error in order as long as items are unused and in as new condition.
We must be notified within 10 days of received order for this to comply.
Please contact us to request an exchange and return the item to the address that we will provide. Include in your package the original receipt.
Since we cannot be responsible for parcel lost on route to us, we strongly recommend that you use trackable post to ensure safe delivery.
You will have to pay for return shipping to us.
We will ship an exchanged item back to you for free.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Currency for payments
Our clothing is priced in NZD and includes GST.
Accepted Methods of Payment:
Credit Card (Visa, MasterCard)
Direct Credit (Bank Transfer)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
These are items that are not in stock at Choleetos and they are made only by order and imported from overseas. The ETA for this product is 4 to 5 weeks.
For those who expect immediate delivery of stock or who cannot accommodate this timeline for delivery, Choleetos advises you not to place your order to avoid any frustration.
To confirm your order you must:
We reserve the right to reject or cancel your order for any reason. If we do so, we will refund your full payment by the same payment method you used when making your payment.
All prices are in New Zealand Dollars and include GST. New Zealand shipping costs will be added to the price at check out.
Estimated Time of Arrival is: 4 to 5 weeks.
This is based on the shipment schedule of our selected courier which (although reliable) can change unexpectedly. If there are any changes to this ETA, customers will be notified as soon as Choleetos becomes aware.
Ordered items are considered sold. Payments are non-refundable & cannot be exchanged for other items.
To avoid disappointments, please measure your foot carefully and compare it to the internal measurement of the shoe shown next to the EU sizing (in cm).
If you have any questions about these Terms, please contact Choleetos by submitting a request on our Contact Page.